Insights & Perspectives

By: Dr. LaKeisha Griffith For convenience stores and small retail businesses, profit rarely disappears all at once. It leaks out quietly through inefficient processes, inconsistent routines, and workarounds that slowly become “the way we do things.” By the time owners feel the pain, it often shows up as shrinking margins, frustrated staff, inventory discrepancies, or long days spent fixing the same problems again and again. The good news is this. You do not need new systems,

By Dr. LaKeisha Griffith By mid-year, many school leaders notice the same quiet signals. Energy is lower. Collaboration feels forced. Even strong educators are operating in survival mode rather than growth mode. Burnout is not always loud. More often, it shows up as disengagement, compliance without commitment, and a growing sense of isolation across classrooms and teams. The good news is that re-engagement does not require a new program, additional funding, or sweeping refor

In retail and corporate environments, Q1 is often treated as a reset. New goals are announced. Dashboards are refreshed. Performance expectations are restated. And then, far too often, organizations move straight into execution without recalibrating the one lever that determines whether those goals are achievable at all: capability . From my work supporting corporations, particularly within the retail sector, one truth remains consistent. Performance gaps in Q1 are rarely abo